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Andrew Vo

All work

CarePod

A DTC brand on Shopify.

Buying mode
People buy on the site
What the Diagnosis is looking at

Most visitors never reached a product, so checkout wasn't the place to spend money.

The questions an online store brings to a Diagnosis.

  • Where do visitors drop off?
  • Is checkout the problem, or something earlier?
  • Are the pages keeping up with the ads?

What a Diagnosis reads for an online store.

  1. Every step from the first page to checkout.
  2. Where the ad clicks land.
  3. What people do once they're on the page.

Get people to a product before polishing anything else.

Recommended

  • Make it quicker to reach a product.
  • Leave checkout alone until the earlier steps are fixed.

Shipped

No site change of mine has shipped yet.

Too early to call.

  • This is a finding, not a result.

The results come once the data can call them.

Sound like your business?

If people browse but don't buy, the first click is where I'd look. 20 minutes, no pitch deck.

Local to DFW? I'll come to your office.